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Product Information
ISBN: 9788120344846
Publisher: PHI Learning
Pages: 588
Weight: 1426 g
Dimensions: 20 x 25 x 5 cm
Book Cover: Paperback
Thema:

IT Service Management English 2012

Author: S. A. Kelkar
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Product Information
ISBN: 9788120344846
Publisher: PHI Learning
Pages: 588
Weight: 1426 g
Dimensions: 20 x 25 x 5 cm
Book Cover: Paperback
Thema:
Presented in concise form, the book not only discusses the essentials of theory and best practices followed in the industry but also emphasizes the service improvement process. The book is aimed at students of Computer Science and Engineering, Information Technology, MCA, M.Sc. (IT) and MBA. Besides, it is equally useful for IT professionals and Trainers.
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