الإنجليزية 1433
IT Service Management
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ISBN رقم:
9788120344846
الناشر:
PHI Learning
الصفحات:
588
الوزن:
1426 g
أبعاد المنتج:
20 x 25 x 5 cm
غلاف الكتاب:
غلاف ورقی
Thema:
- Computing and Information Technology
- Economics, Finance, Business and Management
Presented in concise form, the book not only discusses the essentials of theory and best practices followed in the industry but also emphasizes the service improvement process. The book is aimed at students of Computer Science and Engineering, Information Technology, MCA, M.Sc. (IT) and MBA. Besides, it is equally useful for IT professionals and Trainers.
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