Knowledge Management English 2005

Knowledge - about customers, markets, core processes, how things get done, who knows what- is a core business asset. You may have heard of knowledge management. No longer a buzz word, it's becoming mainstream in companies large and small who want to strengthen core competencies in: - Responsiveness to the marketandnbsp - Innovation of new products and servicesandnbsp - Competency of skill baseandnbsp - Efficiency of work processes If you're ready to start the knowledge management process in your organization, this book provides a practical plan and roadmap. You'll walk through all the stages- assessment, planning, deployment, and evaluation - and gain specific action steps for putting it all together to expand your core competency and win competitive advantage.