Top Class Management Engelska 2005

Effective training builds on aspiring managers, need to acquire and practice a wide range of new skills. This superb book provides a compact portfolio of all the crucial components. Making extensive use of the highly successful courses run by the authors at British Rail and a leading rubber company, along with many incisive case studies from retailing, manufacturing, transportation and the public sector, it explains the nature of business, the market economy and management professionalism. Later chapters set out the basic philosophy and principles of, learning by doing, making things happen through people, do-it yourself strategic planning, listening to the market and caring for customers, harnessing data and measuring results, working with groups and leading from the front, reviewing and improving your performance, becoming a better manager. For anyone involved in developing managers or establishing a learning organization and all managers keen to get ahead Graham and Singer offer both plentiful practical guidance and a unique stimulus to success.