Global Hospitality Industry & Service Quality Management Engelska 2014
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ISBN:
9789351113102
Förlag:
Random Publications
Sidor:
256
Vikt:
380 g
Produktmått:
13
,
5 x 21 x 13
,
3 cm
Bokomslag:
Inbunden
Thema:
- Economics
- Travel and holiday
This book explores the dynamics of the global hospitality industry and the importance of service quality. It provides strategies for enhancing customer satisfaction. A practical guide for hospitality professionals.
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