Counsel People at Work Engelska 2005
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ISBN:
9788172246907
Förlag:
Jaico Publishing House
Sidor:
104
Vikt:
372 g
Produktmått:
14 x 21
,
5 x 1 cm
Bokomslag:
Pocketbok
Thema:
- Personnel and human resources management
Counsel People At Work has been specially designed formanagers and other responsible individuals wanting to know how to use moderncounselling techniques in the workplace. In practical steps, it discusses theideas and aims of counselling; the role of the counsellor; the qualities and techniquesrequired; how to develop the right listening and communication skills; empathy,body language and verbal behaviour; styles of couselling; how to managecounselling interviews and how to use counselling in a variety of workplacessituations ranging from problems involving discrimination, harassment, orstress, to stimulating staff development and change.
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