انگلیسی 1391

or who can't handle constructive cristicism...or who doesn't communicate...or who turns other employees against each other...or someone who simply doesn't do the job well! You know something has to be done...but what? "A Survival Guide to Managing Employees from Hell" is a helpful and humorous manual filled with realistic, proven advice for dealing with every type of difficult employee imaginable. including: The Impossible "I"s: Incompetents, Idiots, and Imbeciles: clueless employees who simply don't know what they're doing. The Bull in the Office Chain Shop: the frequently angry worker ready to confront anyone and everyone The Party-Time Performer: the employee who, although great with people, constantly turns work-time into fun-time. I've Got a Problem: employee whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues. Drawing from real-life stories and packed with tools, techniques, and hard-won wisdom, this book is a must have manual you'll want on your bookshelf when you need a miracle to manage those demon employees