انگلیسی 1402
Managing the ServiceNow Platform
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شابک:
9789355519382
ناشر:
BPB Publications
صفحات:
318
وزن:
830 g
ابعاد:
19 x 24 x 2 cm
جلد کتاب:
شومیز
Thema:
- Computer certification: CompTIA
The ServiceNow platform is a powerful tool for managing IT services, but it can be complex to manage. This book provides a comprehensive guide to managing the ServiceNow platform effectively, from the core architecture concepts to scripting and integration. Whether you're a beginner or an experienced administrator, this book will help you get the most out of the ServiceNow platform. You'll learn how to manage users and access, manage licensing, move configuration across environments, manage upgrades, and configure forms, workflows, business rules, and more. You'll also learn about foundational data such as locations and groups, how to configure notifications and the mobile app, and how to import and export data. And, of course, no book on managing the ServiceNow platform would be complete without a discussion of scripting and integration.
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