Operations Management and Productivity Techniques English 2010
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ISBN:
9788120336025
Publisher:
PHI Learning
Pages:
432
Weight:
996 g
Dimensions:
18 x 24 x 2 cm
Book Cover:
Paperback
Thema:
- Economics, Finance, Business and Management
Operations Management is an effective and efficient way of carrying out a business process (manufactur-ing or service sector) aimed at maximization of Customer Satisfaction and Return On Investment. The concept of productivity implies effectiveness and efficiency in individual and organizational performance, reflected in the creation of surplus through productive operations. This book provides readers with an easy-to-understand treatment of all aspects of Operations Management and explains the expanded coverage of the role of Operations Management in the organization. Manufacturing and service operations are given equal treatment.
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