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Product Information
ISBN: 9788172246907
Pages: 104
Weight: 372 g
Dimensions: 14 x 21.5 x 1 cm
Book Cover: Paperback
Thema:

Counsel People at Work English 2005

Author: John Humphries
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Product Information
ISBN: 9788172246907
Pages: 104
Weight: 372 g
Dimensions: 14 x 21.5 x 1 cm
Book Cover: Paperback
Thema:
Counsel People At Work has been specially designed formanagers and other responsible individuals wanting to know how to use moderncounselling techniques in the workplace. In practical steps, it discusses theideas and aims of counselling; the role of the counsellor; the qualities and techniquesrequired; how to develop the right listening and communication skills; empathy,body language and verbal behaviour; styles of couselling; how to managecounselling interviews and how to use counselling in a variety of workplacessituations ranging from problems involving discrimination, harassment, orstress, to stimulating staff development and change.
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